Skills & Expertise

Working at the intersection of human behavior, learning, and technology requires a deeply structured skillset. Rather than using isolated tools, I combine methodologies and systems so they interlock and sustain long-term business goals.

1. Learning & Knowledge Systems

Corporate learning cannot be left to chance. I architect systems that capture knowledge and make learning processes highly scalable.

• Learning & Instructional Design: Architecting sustainable, effective learning journeys.
• Knowledge Architecture: Structuring chaotic information repositories into clear, accessible corporate wikis.
• Onboarding Systems: Designing automated, structured integration paths for new employees and clients.

2. Digital Workplace

A modern digital workplace must provide clarity, not distraction. I build and structure environments based on Microsoft 365, Google Workspace, and Notion.

• Microsoft 365 / SharePoint: Building structured intranets and collaborative knowledge platforms.
• Google Workspace: Optimizing daily collaboration and asynchronous communication workflows.
• Notion Enterprise: Developing highly tailored, relational corporate backends.

3. AI & Automation

Artificial intelligence and automations are the ultimate leverage to free up time for strategic work. I integrate advanced technology pragmatically into everyday operations.

• Workflow Automation: Interconnecting disparate software systems (e.g., via n8n or Zapier) to eliminate manual data entry.
• Internal AI Assistants (RAG): Developing AI tutor systems that exclusively access internal company knowledge.
• Automated Sales Systems: Constructing functional lead management and follow-up pipelines (e.g., in GoHighLevel).